Everything You Need to Know

Whether you’re planning an intimate gathering, a corporate event, or one of life’s meaningful moments, we’re here to make the ordering process simple and enjoyable. Below are answers to some of our most frequently asked questions.

How do I place an order?

The easiest way to place an order is through our website. If you have questions, special requests, or would like help choosing the perfect option, simply text us at (865) 321-0139. Texting is the quickest way to discuss your event, check availability, and receive a personalized quote.

How far in advance should I place my order?

We kindly ask for at least 72 hours’ notice for most charcuterie boards, boxes, and cups.

For grazing tables, we recommend at least one week’s notice whenever possible.

Need something sooner? Send us a text. If our schedule allows, we’ll always do our best to accommodate your request.

How far in advance can I reserve an order?

Orders may be scheduled up to six months in advance. We encourage early reservations for holidays and busy seasons to ensure availability.

Do you require payment when I order?

Yes. Payment is due upon receipt of your invoice to reserve your order date.

We currently accept Venmo.

Can I customize my order?

Absolutely. We love creating boards and boxes that reflect your preferences whenever possible. While ingredient availability may vary seasonally, we’ll work with you to create something both beautiful and delicious.

Do you accommodate food allergies or dietary restrictions?

We are happy to discuss dietary preferences whenever possible. However, all items are prepared in a shared kitchen environment, and we cannot guarantee that any product is completely free of allergens.

Please let us know about any allergies or dietary concerns when placing your order.

How many people will a board serve?

Serving sizes vary depending on the style of gathering and whether the board is served as an appetizer or a meal. Our product descriptions include recommended serving sizes, and we’re always happy to help you choose the right option for your event.

Do you offer grazing tables?

Yes! Grazing tables are one of our favorite ways to bring people together. They’re perfect for weddings, corporate events, showers, family gatherings, and other special occasions.

Because each table is custom designed, we recommend booking at least one week in advance.

Do you deliver?

At this time, orders are available for pickup only. We do not currently operate a storefront, and pickup details will be provided when your order is confirmed.

How should I store my order?

Keep your order refrigerated until you’re ready to enjoy it. For the best flavor and texture, we recommend removing it from the refrigerator about 30 minutes before serving.

How long can my charcuterie sit out?

For food safety, we recommend enjoying your charcuterie within 2 hours at room temperature (or 1 hour if the outdoor temperature is above 90°F).

What is your cancellation policy?

If you need to cancel or make changes to your order, please text us as soon as possible. We’ll do our best to accommodate changes whenever scheduling and preparation allow.

Do you offer reusable serving boards?

Yes! Select signature boards are served on beautiful reusable Lazy Susan boards.

When you’re finished enjoying your board, simply return the Lazy Susan, and we’ll gladly provide $15 back as our thank-you.

I have one small suggestion after reading through this page. Rather than ending with the cancellation policy, I’d finish with a warm invitation:

Still Have Questions?

We’re always happy to help.

Whether you’re planning a small gathering or simply aren’t sure which option is right for your occasion, we’d love to hear from you.

📱 Text us at (865) 321-0139, and together we’ll create something beautiful for your table.